kiwEV, Privacy Notice
Our privacy policy (Policy) is designed to provide greater transparency into our privacy practices and principles in a format that are easy to navigate, read and understand.
This Policy describes the treatment of information provided or collected on our website where this Policy is posted. For the purposes of this Policy and any usage of the kiwEV website, the term ‘website’ shall mean and include any service operated by us (or on our behalf) that may be displayed on various online, mobile or other platforms and environments, including those operated by third parties, which permits us to share information with all those who access it on the internet.
We follow this Policy in accordance with applicable laws, including but not limited to the Information Technology Act New Zealand and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information). It is clarified that for the purposes of this website, the laws of the New Zealand.
By using our website, you (the User) are hereby consenting to collection of your information by us and to the terms of this Policy.
In this Policy, and wherever so relevant, the words ‘we’, ‘us’ and ‘our’ shall be deemed to mean kiwEV, and the words ‘its’, ‘you’ and ‘your’ shall, wherever the context so requires, mean and include the User using our website.
WHO WE ARE?
kiwEV is inter-alia engaged in the business of electric vehicles, EV chargers, softwares and other allied clean energy projects (Business) through the e-commerce websites and mobile applications (App) both developed and owned by kiwEV and/or its parent company, and/or its affiliates (Website and App collectively referred to as “Platform”) to conduct its Business.
ROLES WE PLAY
We play the role of a Data Controller when we collect and process Personal Data about you.
We play the role of a Data Processor when we collect and process Personal Data on behalf of another Data Controller.
OUR COMMITMENT
We strive our best to ensure that our Policy is in complete conformity with Applicable Law.
PERSONAL INFORMATION GATHERED BY kiwEV:
The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the website, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with kiwEV, and generally maintain your accounts with us. We also use this information to customize your experience and improve kiwEV.
INFORMATION YOU GIVE US:
We receive and store any information you provide while using kiwEV, or give us in any other way. You can choose not to provide certain information and the choice to do so is completely yours, however, you might not be able to use the website nor would you be able to access certain content on it. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you.
INFORMATION WE COLLECT ABOUT YOU:
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our services. Your attention is directed to our Cookie Policy. We may also receive/store information about your location and the device you use to access the website, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
INFORMATION FROM OTHER SOURCES:
We might receive information about you from other sources, such as through payment gateways from our carriers, which we use to correct our records and ensure a smooth use of our website.
CATEGORIES OF PERSONAL DATA
Categories of Personal Data collected and processed by us are as follows:
Demographic & Identity data:
Contact details such as Name, e-mail address, contact number, and other such information that third party payment platforms may require to perform the payment procedure.
Open data and public records such as information about you that is openly available on the internet.
Details such as transaction amount, the name of your bank and the type of card used. It is clarified that we do not store any details pertaining to your security question for accessing your bank account, nor the CVV number on your card(s). You are, however, required to confirm the details stored by any third-party operator whose services you use when accessing this website. We do not make any representations on behalf of such third parties and your usage of this website is subject to this specific condition, besides others, that you hold us harmless from any and all harm suffered by you as a result of using such third-party services when accessing this website, which usage is voluntary by you.
Online Identifiers and other Technical Data
Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet.
Technical details such as device information, location and network carrier when you use our website through a mobile device.
Communications details such as the metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages and calls.
Usage data details such as data about how you use our website or web-based properties, pages viewed, etc.
CONSENT:
By using the website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy.
PURPOSES OF GATHERING YOUR PERSONAL DATA
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include.
PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES
We use your personal information to deliver products and services, process payments, and communicate with you about products, services, and promotional offers.
PROVIDE FUNCTIONALITY, TROUBLESHOOT AND IMPROVE kiwEV
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the website.
RECOMMENDATIONS AND PERSONALIZATION
We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with the website.
COMMUNICATE WITH YOU
We use your personal information to communicate with you in relation to our Business via different channels (e.g., by phone, e-mail, chat).
ADVERTISING
We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA
We are permitted to process your personal data in compliance with applicable laws and regulations by relying on one or more of the following lawful bases
- You have explicitly agreed to us processing your Personal Data for a specific reason.
- The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you.
- The processing is necessary to be in compliance with our legal obligations.
- The processing is necessary for the purposes of a “Legitimate Interest” pursued by us, such as “to provide services to you, to evaluate, develop or improve our products and services”.
Where the processing is based on your consent, you have a right to withdraw your consent at any time. You may withdraw consent by contacting us. Upon receipt of your written request to withdraw your consent, consequences of withdrawal will be communicated to you and, upon your agreement, your request for withdrawal will be processed.
Changes to this Policy
kiwEV LIMITED, may edit this policy from time to time. If we make any substantial changes, we will notify you by posting a prominent announcement on our pages. However, we undertake no liability or obligation to inform each user about the change of this Policy.
CONTACT INFORMATION:
Email id: info@kiwEV.co.nz